Terms
  • Products

    Products sold by Hayaru are as shown on the website: www.hayaru.fr on the day of wiewinging by the Customer.The products are sold within available stock.

    Products on sale are described and shown with the utmost exactitude.However,if errors or omission would happen in this presentation the responsabilité of Hayaru would not be engaged.Pictures and captions showing the products gine only indications and cannot have a contract value.

    Prices

    Prices are shown in Euros all taxes including V.A.T not including port,which is to be paid by the purchaser unless special conditions.

    Prices given include V.A.T valid on the day of the order.Would the rate be modified,the prices would be altered without previous information to the purchaser.

    Hayaru keeps the right to modifying the prices at any time .Products will be sold on the base valid when the order is registered.

    Orders.

    Any order means complete agreement and no return of the prices and description of goods available for sale.

    The purchaser declare having knowledge and acceptance irrévocable the present general condition of sale before the execution of this order.The validation of the order is acceptance of thes conditions of sale.

    To enable the purchaser to change his mind before a dfinitive validation Hayeru has created scéens of validation and acceptance.Th order will be definitely recorded only after the last validation of the screen of payment of the order (by check or credit card).after the last click of acceptance,the order is considered irrevocable.it is expected from the registration of the order to send the Customer a mail.this confirms that the order has been taken into account by Hayaru, and not that the orded prodict is available.

    Payment.

    The payment is done wether on line with by a cradit card,or a gift card.the bill will be put Inside the packet with the ordered product.Concerning the gift orders, the bill will be send directly to the purchaser(an ordered note without mention of the price will be put into the parcel).

    Payment on line by credit card.

    Cards accepted are:Visa,Master card, American Express.

    The bank account will be debited 5 to 6 days after the registration of transaction

    Payment by check

    The check must come from a bank’s order in France,must be at the name of Hayaru must arrive within the 4 following working days after the validation of the order at the following adress:

    Hayaru

    Kervengue

    29370 Coray

    The order is freed at reception of the check and following a checking with the bank.

    Payment by a gift card.

    It is possible to pay all or a part of the order by giftcard.

    When paying only a part of the order it is possible to pay the rest by credit card or a check.Paying the rest by credit card the order will automatically be validated and send.If the complement is paid with a check the order will be send when the check is received.If the order is cancelled or returned,the giftcard will not be recredited.Arepay check will be sent to the Customer..

    Fight against credit card fraud.

    All informations related to the order are subject to automatic data processing is Citelis.

    This automatic data processing has the purpose of defining the level of a transaction analysis and fight against credit card fraud.

    Citelis and Hayaru are the consignee of datas related to the order.The non transmission of datas related to the order prevent the transactionnal analysis and the finalysing of the transaction.

    The happening of a non payment because of the fraudulent use of a cradit card will lead to the registration of coordinates related to the order associated with the non payment,Inside a data file generated by Citelis.A false declaration or any anomalie might be subject to a specific treatment;

    In accordance with the law of January the 6th 1976 the Customer has at any time the right to access,opposition and correction of the whole datas.

    In accordance to the law the purchaser has the right of retractation in both following cases:

    Within a period of 7 days after reception of the parcel with no motives and no penalties.

    7 days after the delivery date given at the registration order.To have this right the Customer must send a registrâtes letter with delivery note,at the following adress:

    Hayaru

    Kervenguen

    29370 Coray.

    For having the exercise of this right valid,it is absolutely essential that the Customer would send back the whole of his order non opened.

    Only non openend parcels might be accepted as a right of withdrawel and may lead to the repayent of postage fees.

    The whole repayent of the orderwill happenwithin a reasonnable time,at the latest 30 days following the date of registrâtes mail.

    Return and exchange.

    Necessaries conditions for return.

    From the date of reception of the order,the purchaser has a 10 days limit to send back the item..After this deadline,items delivered will be reputed in accordance and accepted by he purchaser,and Hayaru keeps the right to refuse the exchange or the repayent or credit;the item sent back must be non used,in its original packaging and concerning return by post with return note filled up.

    Mode of return proposed by Hayaru

    Return by post.

    The purchaser must return the item at the following address.

    Hayaru

    Kervenguen

    29370 Coray

    Return charges will be borne by the purchaser.

    Hayaru is free to check the personnal information given by the purchaser and take all nécessaires measures (justificatrices,cancel of the order)for the person whose bank account is being debited is the same as the one

     

     

    who made the order and avoid all fraudulous use of the credit card.

    Securing payment.

    To secure the payments,the site www.hayaru.fr uses Citelis securing department.This department uses the standard of security SSL.Confidential datas :numbersof credit card with 16 figures,expiry date and cryptogram are directly transmitted encrypted on the server of Citelis with no transit on the physical supports of the server Hayaru.

    After the validation of the order,the demand for payment is routed tolards the manager of the secured electronic payment 3D secure.this one ask for a demand of permit to the credit card net.The manager of electronic payment gives an electronic certificate.

    Forwarding charges,terms and delivery time.

    Except cases of absolute necessity delivery time will be while stocks last:as shown below.the responsabilité of Hayaru cannot be involved in case of late delivery,whatever the reason.Therefore,no claimfor indemnité of any kind would be asked for by the Customer to Hayaru.

    Hayaru has the choice of he haulage contractor and garantee the carriage of the goods.

    Risk of the carrier are Under the responsabilité of the Customer from the exit of the product from the warehouse.

    The Customer mus check the packaging and the conformity of the delivered item and must put forward anyreserve on the delivery slip.

    The item set back must be non used in the original packaging and for return by post with return note fully .

    Deliveries area.

    Hayarudelivers orders in E.U.:Germany , Great Britain, Belgium,Bulgaria, Cyprus, Denmark,Spain,Greece,Latvia,Lithuania,Estonia,Finland,France,Hungary,Italy,LuxembourgMalta,Netherlands,Poland,Portugal,Slovakia,Slovenia,Romania,Sweden,and Switzerland.

    Tariffs and delivery time.

    France

    Metropolitan France: mode normal within 3working days 5,40

    Not including Corsica

    Corsica,mode normal within 4working days 5,40 Euros.

    When the payment is by cheque,the order will be processed on reception of the cheque.Therefore the time limit in this case are those on the day of verification of the cheque.

    Other countries of Europeen Union.

    Destination normal mode

    Germany 15.34.Euros (colissimo suivi 6working days

    Belgium 15.34 E » » » » » » » » » » » » » » » » » » »

    Bulgaria 15.34 E » » » » » » » » » » » » » » « « « « « 

    Cyprus 18.81 E » » » » » » » » » » » » » » » » » » »

    Denmark 15.34 E » » » » » » » » » » » » » » » » » » »

    Spain 15.34 E » » » » » » » » » » » » » » » » » » » »

    Estonia 18.34 E » » » » » » » » » » » » » » » » » » » »

    Finland 18.81 E » » » » » » » » » » » » » » » » » » » »

    Greece 18.81 E » » » » » » » » » » » » » » » » » » » »

    Hungary 18.81 E » » » » » » » » » » » »7working day

    Italy 15.34 E » » » » » » » » » » » »6 » » » » » » »

    Latvia 18.81 E » » » » » » » » » » » » » » » » » » » »

    Lithuania 18.81 E » » » » » » » » » » » » » » » » » » » 

    Luxembourg 15.34 E » » » » » » » » » » » » » » » » » » » »

    Malta 18.81 E » » » » » » » » » » » » » » » » » » » »

    Netherlands 15.34 E » » » » » » » » » » » » » » » » » » » 

    Poland 18.81 E » » » » » » » » » » » » » » » » » » » »

    Portugal 18.81 E » » » » » » » » » » » » » » » » » » » »

    Czech Republic 18.81 E » » » » » » » » » » » » » » » » » » » »

    Romania 18.81 E » » » » » » » » » » » » » » » » » » » »

    Great Britain 15.34 E » » » » » » » » » » » » » » » » » » » »

    Slovakia 18.81 E » » » » » » » » » » » » » » » » » » » »

    Slovenia 18.81 E » » » » » » » » » » » » » » » » » » » »

    Sweden 18.81 E » » » » » » » » » » » » » » » » » » » »

    Switzerland 15.34 E » » » » » » » » » » » » » » » » » » » »

    www.hayaru.fr take all précautions to ensure that your products arrive in perfect state.If,however you would have a problem in the reception of your package(packaging damaged,items missing…)report in writing your reserves on the delivery note of the carrier.

    Right of retractation

    Protection of personal data

    The inquiries about personal information collected for distance selling is required,this informations are nécessaire for the processing and delivery order and for the establishment of invoices and are intended for Hayaru only.

    According to Act n°78-17 of January the 6th 1978 relative to

    Computing,files and freedom,the treatment of personal information collected on the site wwwhayaru.fr has been a statement of the national commission for computing and freedom .the Customer has a right of access,modification and deletion of personal data.For using this right,th Customer must send an e-mail to Hayaru at the following adress: hayaru@orange.fr orby post at

    Hayaru,Kervenguen, 29370 Coray

     

    Intellectual propery

    All the éléments of the site Hayaru,wether visual or sound,including

    Underlying technology,are protected byb copyright,terademarks or patents.they are the exclusive propertyof the Hayaru Company.the user who has a website for personal use and wishes to place a simple link refering directly to the homepage of the Hayaru site must ask the permission to Hayaru.It will not be ,inthis case an implied agreement of affiliation.

     

    Responsabilities

    The Hayaru Company,for all stages of access to the site,process of orders deliveries, or after services,has only an obligation of means

    The responsabilité of Hayarucannot be engaged for all inconvenances or damages inherent to the use of the internet network,including rupture of the service,an external intrusion or the presence of viruses or everything described as force majeure,according to the law.

    Moreover Hayaru releases its liabiliy for any breach of its contractual obligations in the event of force majeur or fortuitous,including,without this list being exhaustive,strike,fire disaster, damage internal or external and generally speaking,all event not permitting the process of the orders.

    The whole.

    If one of the clause of the present contractwould be null and void by a change of legislation or by a court decision,this cannot in no case affect the validity and the respect of the present general conditions of sales.

    These terms and conditions apply for the duration if the services offered by Hayaru on line

    Applicable law and litigation.

    The present general sales conditions are subject to the french law.

    In the event or a dipute born of the presant contractual Relationship,the Customer and Hayaru commit ;before any judicial action to seek an amicable solution.

    In case of dispute,only the french courts will be competent.